生活中，我们基本都遇到过投诉别人和别人的产品或服务的情况，也会有被投诉的情况，基本就是先说明问题，然后协商解决方案，本次 也分享了许多用于描述产品问题的词汇，如果觉得不错的话，欢迎点赞并转发，谢谢！需要考研英语二图表作文万能模板或考研英语写作批改的同学，尽快联系刘宁哦
开头写法
I am writing today to complain about...
I am writing to express my dissatisfactionwith...
I am writing to express my discontentwith
I am writing to voicemy complaints with
After this risk assessment, you may decide it’s best to hold off on voicing your opinion.（2021考研英语二新题型真题）（表达你的观点，voice的这个意思和用法在我的真题词汇书中强调过，一般人常用express your opinion等，在写作中也大有用武之地，比如投诉信中可以voice my complaints）
I am writing to inform you about the faulty mobile phone that I have purchased in your store by paying [价格] with receipt number [收据号码] on [时间].
具体问题
The monitor is getting blurry, which makes it difficult for me to see the SMS messages clearly, and even the handset is not getting charged properly. 显示屏开始变得模糊不清，很难看清短消息，甚至手机充电方面也有问题
The dual speakers are no longer working properly. 双扬声器坏了
The touch screen of the handset is no longer working properly. 手机触摸屏有问题了
解决问题
To resolve the issue, I would like you to refund the full amount that I paid ($30, including tax) to my Frequent Customer account. I am enclosing a copy of the original receipt. (退款)
As you are in breach of contract, I am entitled to a refund or have the item repaired or have the item replaced, and I would request that you confirm by [时间] that you will do this. (退款/维修/换货)
结束语
I look forward to your reply. Please contact me at the address above or by telephone at (555) 555-5555 within the next two weeks.
相关词汇
fake 假的
knock-off 赝品
counterfeit 伪造的
genuine 真的
authentic 真正的
wrongdoing 不法行为
defective 有缺陷的
faulty 有缺陷的
shelf life （食品等的）保质期
spoiled goods 变质物品
look into this matter 调查这个问题
claim a refund 要求退款
receive a full refund 接受全额退款
discount 折扣
impolite 不礼貌的
rude 无礼的
impertinent 粗鲁无礼的
lodge a complaint 提出投诉
make out a receipt 写收据
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